Frequently Asked Questions
How do I determine sizing?
Measure your dancer for precise sizing. Please use the appropriate size chart for your reference.
What is your return/ exchange policy?
For customized dancewear (i.e. if a logo/artwork is embellished on it), all sales are final.
For non-customized dancewear, returns are accepted within 30 days of purchase date. Customer is responsible for return shipping. Upon receipt of the returned item, a refund will be issued for undamaged items and in the original packaging.
When can I expect my order to arrive?
Products requiring customization will ship within approximately 10-14 business days. We appreciate your patience.
How much is shipping and handling?
There are two services you can select. The following prices are based on zone 6 and weight not over 2 lbs.
Priority Mail $12.65, delivery in 1-3 business days.
USPS Retail Ground $10.95, delivery in 2-8 days.
Shipping is sent via USPS.
How do I contact you with questions about my order?
Please reply to the order confirmation email you received when the order was made, which has all of the information we will need to identify your order and help you. If you are unable to locate your order confirmation email, you can reach us at firstname.lastname@example.org.